Dayforce HCM Reviews, Pricing & Features - 2024 | TEC (2024)

Dayforce HCM, a key human capital management (HCM) software product, is brought to you by the reputed software vendor, Ceridian. With operation centres spread geographically around the world, Ceridian caters to a wide range of businesses ranging from small to medium and large corporations. The software is effectively used across diverse industries such as retail, hospitality, manufacturing, and healthcare among others. Dayforce HCM is a highly versatile software with several version options, addressing distinct business needs optimally. The solution can be deployed on cloud, premises, or using a hybrid model based on the business' technological infrastructure. Dayforce HCM serves as an all-in-one HR solution integrating key capabilities such as workforce management, benefits, and talent management. The major benefits of Dayforce HCM include streamlined people management, improved legislative compliance, empowered workforce, simplified payroll process, and increased overall productivity.

Ceridian, the force behind Dayforce HCM, was founded in 1992 and maintains its headquarters in Minneapolis, Minnesota.

The HCM solution is compatible with multiple devices including desktops, laptops, windows, mac, and mobile devices such as android or iOS. Ceridian provides relentless support to Dayforce HCM users through various mediums including phone support, online support, and 24/7 representative availability. The company emphasizes on imparting essential knowledge on usage of the software through different initiatives involving detailed tutorials, informative videos and resources. On the security front, Dayforce HCM assures high levels of data security through stringent access control, robust data policy, and advanced encryption methods. The software also has an extensive network of resellers globally including companies like EPI-USE, PayTech, and Wise Consulting.

Key StrengthBusiness Benefits
Streamlined Payroll and Tax ServicesEfficient, accurate compensation process reducing payroll errors
Advanced Workforce Management ToolsEnhanced employee performance and productivity
Comprehensive Talent Management CapabilityImproved employee engagement and retention
Legislative Compliance FeatureReduced legal risks and improved compliance adherence
Real-time Data AnalysisInformed decision making leading to business growth

What Is Dayforce HCM?

"Dayforce is a modern HCMsoftware that combines HR, payroll, benefits, talent management, and workforce management (WFM) in a single, integrated, and scalable platform. It's a comprehensive cloud-based software suite for data-informed and AI-powered management of the entire employee lifecycle. In total, Dayforce has over 6,000 customers, 70% of those being in the US."

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TEC senior analyst Predrag (PJ) Jakovljevic

The key strength of Dayforce HCM lies in its single, flexible, real-time application, where data is entered once and available across all features. This helps businesses to make faster, informed decisions, remain compliant, and provide a better employee experience. The software can be seamlessly integrated with othersolutions, providing a comprehensive operational system for businesses.


Dayforce HCM dashboard screenshot

What's Included in Dayforce HCM?

Dayforce HCM offers a wide range of highly tailored features. These include the functionalities of key modules like Workforce Management, Payroll and Tax, Benefits, Talent and HR Management incorporated within the software. It stands out with its industry-specific features, custom-designed for verticals such as retail, manufacturing, healthcare, and hospitality. Dayforce HCM bolsters its functionality through seamless integration with several popular software solutions helping businesses streamline their processes end-to-end.

VersionWhat's included
Dayforce EnterpriseAll-in-one HCM solution including key functionalities for large businesses
Dayforce SMBTargeted for Small and Medium Businesses, it includes essential features of HR management

Benefits of Using Dayforce HCM

Dayforce HCM software provides significant benefits to businesses globally. With its all-inclusive features, it offers a simplified, unified view of critical data across all aspects of employee management. This invariably aids in enhancing productivity, minimizing risk related to compliance and improving employee engagement thereby amplifying overall business success.

Dayforce HCM Pricing

Dayforce HCM uses a subscription pricing model. The pricing generally varies as per the number of users and specific features availed. Ceridian offers a detailed price quotation on request, highly customised to the particular needs of a business. The vendor also extends value-based pricing packages ensuring ROI with their robust HCM suite. Before making a purchasing decision, prospective clients can request for a custom quote based on their specific requirements to gain a clear understanding of the costs involved.


Dayforce HCM dashboard screenshot


TEC has aided numerous companies with their enterprise software selections, helping ensure that their system of choice provides the needed functionality and remains within their budget. Feel free to read this case study, which details how TEC helped retailer Genesco find the right replacement for their legacy HCM system to better manage their operations.

Dayforce HCM Reviews

Dayforce HCM has received numerous reviews online from users across various industries. A common opinion among users is that it provides high value for money spent, thanks to its robust feature set and improved efficiencies. Users are particularly fond of the software's integrated capabilities that handle a broad spectrum of HR management tasks conveniently. However, as with any software, user experiences vary, with some users finding certain features complex. Talking about customer service, the reviews seem to be mixed with some praising it for responsiveness while others suggesting an area for improvement.

With regards to reviews, the positive seems to outweigh the negative, with many users praising the software for its return on investment and comprehensive features. Many users, across different job roles and industries, have indicated they would recommend Dayforce HCM due to its all-encompassing capabilities. On most major review platforms, Dayforce HCM has garnered a good number of reviews, with an above-average reviewer score, indicating a strong overall score for the product.


Dayforce HCM mobile dashboards

Dayforce HCM Advantages

  • Comprehensive Solution: Dayforce HCM offers a full suite of HR management features, meaning users can handle most tasks in one system, increasing productivity.
  • Easy Integration: The software can easily assimilate with other existing systems, expanding its functionality and improving efficiencies.
  • User-Friendly: Dayforce HCM is appreciated for its user-friendly design, making complex HR tasks manageable and understandable.
  • Customer Support: The vendor provides worldwide support to ensure smooth operation and quick problem resolution.

Dayforce HCM Disadvantages

  • Complex Features: Some users have raised concerns about certain features being complex, impacting user experience negatively.
  • Time-consuming software updates: Users often find that software updates can be long and disruptive to their operations.
  • Inconsistent Customer Service: Some customers have reported inconsistencies in customer service response times and quality of support.

Is Dayforce HCM For You?

In summary, Dayforce HCM is a well-engineered, comprehensive solution that can deliver significant improvements in HR management processes. But whether it's the right pick for you certainly depends on your particular needs and organizational requirements. Its key features, worldwide support, and largely positive customer feedback make it an appealing choice. However, as each organization is unique in its requirements, the best way to ascertain if it's the right fit is by curating a detailed requirements' list and conducting an in-depth needs assessment first. We, at TEC, with our experience of over 30years, are adept at guiding customers to select the right software solution that aligns optimally with their specific needs. So, don't hesitate to reach out to us and take advantage of our reliable advisory services to ensure a well-informed purchasing decision.

Dayforce HCM Reviews, Pricing & Features - 2024 | TEC (2024)

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